Bruce Swords, MD, Chief Physician Executive at Cone Health; Dr. Christopher Snyder, DO, Chief Medical Quality Officer at Peninsula Regional Medical Center; Melissa Tunc, DNP, RN, System Director of Quality & Performance Improvement at The Valley Hospital; and Debra Gradick, MD, Vice President, Physician Consultant – Quality at Healthgrades discuss the changes to patient safety and staff experience brought on by the COVID-19 pandemic.
