Special Report: Explore new research on how major health events shape patient behavior—and what health systems can do in response.

Special Reports

Special Report: Unlocking Generational Healthcare Access and Trends

The healthcare landscape is rapidly evolving, driven by technological advancements and shifting patient expectations. As such, a one-size-fits-all healthcare approach is no longer enough to meet the varied needs of patients across generations.

Our latest report examines how each age group—from Generation Z to Baby Boomers—approaches healthcare, each with distinct preferences and expectations. Understanding these generational differences is crucial for healthcare teams to develop strategies that truly resonate with patients across different age groups and life stages:

  • Generation Z (born 1997–2012): Digitally savvy and globally conscious, they are more likely to explore various sources of information online and are open to virtual healthcare interactions.
  • Millennials (born 1981–1996): Tech-savvy and convenience-driven, they seek flexible and easily accessible healthcare options.
  • Generation X (born 1965–1980): Balancing traditional and digital healthcare methods, they place a strong emphasis on overall health and wellness.
  • Baby Boomers (born 1946–1964): Trusting in conventional care practices, they value face-to-face interactions and long-standing relationships with their healthcare teams.

Download the report to gain a deeper understanding of these generational needs and use this knowledge to improve care delivery, boost patient engagement, and achieve better health outcomes.